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AB InBev
São Paulo, SP.
Source: AB InBev careers · View original posting
From AB InBev's posting. “We” and “our” refer to the employer.
AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies. With over 500 beer brands, we’re number one or two in many of the world’s top beer markets, including North America, Latin America, Europe, Asia, and Africa.
Created in 2022, the Growth Group unifies our business-to-business (B2B), direct-to-consumer (DTC), Sales & Distribution, and Marketing teams. By bringing together global tech and commercial functions, the Growth Group allows us to fully leverage data and drive digital transformation and organic growth for AB InBev around the world.
In addition to supporting well known global beer brands like Corona, Budweiser and Michelob Ultra, the Growth Group is home to a robust suite of digital products including our B2B digital commerce platform BEES, on-demand delivery services Ze Delivery and TaDa Delivery, and table top beer keg PerfectDraft.
We are an exceptional team, focused on understanding and supporting consumer and customer needs, harnessing new technology, and scaling growth opportunities.
We are seeking a passionate and detail-oriented
Customer Experience Specialist for Data Products to join our dynamic team. In this role, you will be responsible for enhancing the user experience of our AI-driven data products within the BEES apps ecosystem. You will work closely with cross-functional teams, including data scientists, product managers, and customer support, to ensure our AI models meet and exceed user expectations.
Good knowledge of Business Intelligence concepts, including metrics, data models, and visualization best practices.
Good knowledge of Customer Experience concepts, including metrics, standard processes, and best practices.
Strong analytical profile, with experience or familiarity with Databricks
, data analytics environments, and programming in SQL or Python for analytical autonomy.
Ability to work in close partnership with Product Managers and business stakeholders.
Advanced English to collaborate with global teams.
Excellent verbal and written communication skills, with the ability to translate data into clear business narratives.
Strong analytical and problem-solving skills
, with a proactive approach to identifying and addressing user issues.
Previous experience working closely with Product, Data, Commercial, or CX teams.
Strong business or CX acumen and a data-driven decision-making mindset.
Experience in cross-functional environments.
Meal Allowance
Casual office and dress code
Days off*
Scholarship*
*Rules applied
AB InBev Growth Group is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon of race, color, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other applicable legally protected characteristics.
The following fields are optional, but anticipate the information for your registration*.
Remember: your data will never be used as elimination criteria in selection processes. With them, AB InBev Growth Group is able to analyze diversity and reduce biases in selection processes. We want to contribute to changing this reality by being an inclusive company.
For more information: www.abinbev.com
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