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Loading LAYIQ…From Adyen's posting. “We” and “our” refer to the employer.
This is Adyen
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
Why you should join the Adyen Account Management team
At Adyen, the Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple industries and channels. You’ll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy.
You’ll become an expert in the global payments landscape and level up your skills through our AM Academy.
We are looking for a proactive and adaptable Account Manager to join our team in Madrid. The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world’s biggest brands grow while changing an industry. You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed. Your focus will be on delivering an outstanding customer experience, finding new opportunities, and driving mutual success for Adyen and our customers.
Account Manager, Enterprise
As an Account Manager, you will be responsible for developing strong relationships by earning trust with our customers, and providing impactful payments insights to help them grow. Our Account Managers are empowered to own the customer relationship and provide best-in-class service to our customers. In this role, you’ll contribute to our ongoing momentum by understanding the unique customer need and identifying commercial opportunities, including expansion opportunities and the addition of value adding products.
Self-motivated and resourceful, you’ll bring a strategic mindset and commercial approach to the role.
Sounds exciting? Keep reading!
Proven experience in the hospitality industry, with a strong track record of managing merchant relationships within the Portuguese market.
Enthusiastic about engaging stakeholders and cultivating strong working relationships across all management levels.
Passionate about leading strategic payment conversations, presenting business reviews, and facilitating high-level technical discussions.
Skilled in leveraging business acumen and analytical insights to strategically evaluate and achieve client goals.
Comfortable synthesizing complex datasets into clear, compelling narratives that drive action.
Adept at prioritizing and managing cross-departmental projects while motivating team members to deliver results.
You have a at least 5+ years of relevant experience; ideally in a client-facing, commercial role, like account management, consulting, or in the payments industry from a merchant side (bonus if in complex enterprise software, technical infrastructure or financial services)
This role is based out of our Madrid office. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles.
Some domestic and international travel required
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