Account Coordinator (Bilingual in Korean)

[Job Description]

The duties and responsibilities of this position include, but are not limited to:

-Prepare, file, and retrieve sales-related documents such as invoices and PO Status

-Manage day-to-day activity and coordination associated with key accounts that include account management, relationship management, order gathering/ coordinating sales completion, sales reporting, and customer communications

• -Provides customer service and order gathering and management for assigned key and target accounts and general support
• -Partner with account management teams for administrative support
• -Works with the account management team and support departments to assist in the creation of reports and sales analysis
• -Responsible for customer account information staying updated

-Responsible for inventory stocks and tracking and monitoring inbound and outbound shipments, gathering promotional orders, and tracking and validating necessary tracking reports and delivery process

• -Handle internal systems to process, invoice, and manage customer accounts
• -Update profiles in ERP systems, communicating changes to customers as needed, and maintain accurate pricing/ price sheets, and promotional pricing ( Handling RFQ)
• -Submit pricing information to the customer and input pricing/ SERVEONE information in the ERP system

Requirements

• [Qualifications]
• The following skills and qualifications are required for this position: -Strong communication skills with a problem-solving attitude
• -Excellent computer skills ( MS office in particular)
• -Organizational and time-management skills
• -Hands-on experience with CRM software
• -Highly motivated, self-directed, and customer service oriented
• -Demonstrate strong attention to detail and a sense of urgency
• -Ability to learn and perform multiple tasks in a fast-paced environment
• -Ability to work independently as well as in a team environment