Account Management Director

Our client is a global augmented-reality hardware company developing advanced optics, waveguides, display systems, and precision manufacturing technology for the next generation of smart glasses. After more than a decade of AR innovation, the company is expanding its component-supplier model and partnering with leading consumer electronics and technology companies.

The company employs approximately 800 people and has raised more than $4.3 billion from major strategic and institutional investors. This is an opportunity to help define a newly forming account management function around industry-leading hardware that will be designed into future AR products.

We are hiring an Account Management Director to own and grow strategic OEM partner relationships through complex, 12-to-18-month product development cycles. This is a senior individual-contributor role with no direct reports and no new-business quota. You will be the primary bridge between customers and internal engineering, product, operations, and supply-chain teams from technical qualification through production.

What you will do

• Own day-to-day relationships with strategic OEM partners from technical qualification and design reviews through manufacturing readiness and production.
• Serve as the single point of contact between partner teams and internal engineering, product, operations, legal, and supply-chain stakeholders.
• Coordinate technical discussions, program milestones, design tradeoffs, commercial changes, and executive communication across complex buying organizations.
• Advocate for partner needs while communicating manufacturing constraints, technical risks, and schedule implications clearly and proactively.
• Protect long-term account value through negotiations, scope changes, and product-lifecycle decisions.
• Build the operating cadence, processes, and account-management playbook for a new function.
• Maintain trusted relationships with both executive and technical stakeholders across global partner organizations.

Requirements

What we are looking for

• 10 or more years of technical account management or customer-facing experience in complex hardware.
• Experience at a semiconductor, optics, display, photonics, consumer-electronics, sensor, or capital-equipment company.
• A record of owning a strategic or OEM account through a full product development cycle from qualification into production.
• Experience with long, complex sales or design-in cycles of approximately 12 to 18 months.
• Technical credibility to discuss design tradeoffs and manufacturing constraints without always relying on a specialist.
• Strong cross-functional coordination across engineering, product, operations, legal, and supply chain.
• Executive-level communication, commercial judgment, and comfort navigating ambiguity in a newly forming function.
• A desire to remain a hands-on senior individual contributor rather than build or lead a large team.
• Candidates must already be authorized to work in the United States without sponsorship.
• Helpful experience includes direct familiarity with optics, waveguides, displays, photonics, semiconductors, sensors, or AR and VR hardware; experience at a component supplier selling into OEM design cycles; an engineering background followed by a transition into strategic account management; and international account ownership.