layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Agentic AI Engineer (ITSM & Enterprise Automation)
Convera
Pune
Source: Convera careers · View original posting
Employer job description
From Convera's posting. “We” and “our” refer to the employer.
Agentic AI Engineer (ITSM & Enterprise Automation)
Minimum Qualifications:
- Looking to build and operate next generation AI driven IT operations in a modern enterprise environment? Join us as AI Ops / IT Automation Engineer and help transform IT service delivery through agentic AI
- , workflow orchestration, and intelligent automation.
- Motivated by our values: Customer Champions, Growth Minded, Truth Seekers, Fast Movers, High Achievers, Respectfully Candid.
- We are modernizing IT operations to deliver reliable
- , scalable, and employeecentric IT service experience
- . This role will help design, build, and run agentic AI workflows that improve selfservice adoption, reduce ticket volumes, and shorten timetoresolution while maintaining strong governance, auditability, and security.
- This pivotal role requires expert understanding and hands-on knowledge of AI assisted ITSM automation
- , workflow orchestration, integrations, and enterprise platforms (Microsoft 365, Nexthink, Okta, endpoint management, and ITSM tooling), with working experience across an agentic AI ITSM studio