Home Health Intake/Scheduling Coordinator - Walnut Creek

Home Health Scheduling Coordinator (Full-Time)

Location:

Walnut Creek, CA (On-site)

Pay:

$27–$32 per hour DOE

Experience:

1 year Home Health experience required

Make a Meaningful Impact Every Day

Health Link Home Health and Hospice is a leading provider of comprehensive home health services throughout the San Francisco Bay Area and East Bay for over two decades. We are currently seeking a self-driven, detail-oriented Scheduling Intake Coordinator to join our Walnut Creek team.

This is an IMMEDIATE on-site opening for a dynamic, high-energy, team-oriented professional who can hit the ground running and thrive in a fast-paced environment.

Why Join Health Link?

• Forward-thinking, transparent, inclusive culture
• Competitive compensation
• Medical, dental, vision, life insurance, 401(k) with match
• Paid Time Off (up to 10 days)
• Stability and growth within a well-established agency
• Work alongside a collaborative team of clinicians and administrative staff

Key Responsibilities

• Maintain and coordinate schedules for home health services
• Assist with intake and process incoming referral information
• Ensure cases are assigned and staffed within established timeframes
• Communicate schedule updates to clinicians, patients, supervisors, and referral sources
• Manage high call volumes with professionalism and a pleasant demeanor
• Respond to urgent or emergency scheduling needs
• Provide direction to field staff as needed to ensure appropriate patient coverage
• Report scheduling changes and client concerns to supervisors
• Verify time records against schedules
• Follow up on scheduling issues reported by on-call staff
• Attend required meetings and training
• Maintain compliance with agency policies and procedures
• Perform other duties as assigned

What Makes You Successful