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SerenityAG
Roseville, CA, US
Source: SerenityAG careers · View original posting
From SerenityAG's posting. “We” and “our” refer to the employer.
Located in Roseville, California, Serenity AG partners with an innovative mental health practice designed around one simple goal: delivering an exceptional patient experience at every step.
The practice specializes in the treatment of treatment-resistant depression and combines leading clinical care with a highly personalized, hospitality-driven approach. From the design of the clinic to the way patients are welcomed, supported, and cared for, every detail is intended to create an experience that feels calm, comfortable, thoughtful, and highly individualized.
Our patients are supported by an exceptional clinical team and a dedicated Patient Advocate who helps manage scheduling, transportation, insurance paperwork, and other logistical details so patients can focus on their treatment and recovery.
This is a highly patient-facing role that combines concierge-level hospitality with hands-on clinical support in an elevated mental health setting.
Job Description
We are seeking an energetic, polished, and service-oriented professional to help us redefine what a patient-centered healthcare experience can be.
This role is especially well suited for someone with experience in hospitality, luxury service, concierge, high-end customer service, or another environment where anticipating needs and creating an exceptional experience are part of the job. Healthcare experience is welcome but not required.
The ideal candidate takes genuine pride in caring for people, notices the details others may miss, and enjoys creating an environment that feels organized, welcoming, and exceptionally well run. You should be friendly, dependable, proactive, highly organized, comfortable with technology, and able to manage multiple priorities without losing attention to the patient experience.
The role includes in-clinic patient support, clinic operations, administrative responsibilities, and hands-on assistance to physicians and the clinical team. You should be comfortable working closely and one-on-one with a physician and taking ownership of the day-to-day details that make the clinic experience exceptional.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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