Sr Manager, Commerce Strategy (Remote)

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About Monks

Monks is a new kind of agency, built from the ground up by award-winning creatives, top data scientists and cutting-edge media people willing to defect from the old agency model to create smarter work. Challenging convention, we bridge the gap between meaningful storytelling, data-led optimization and commerce. A spirit of curiosity, relentless creativity and data-informed decision making define our culture and people.

About Commerce Strategy

Commerce Strategy sits within Media Strategy and is the team that helps our clients win on Amazon and across the broader retail media landscape. We connect advertising, retail operations and content into a single growth plan, pairing deep Amazon Advertising expertise with the analytical rigor and AI-enabled workflows that define how Monks works.

About the Role

The Sr Manager, Commerce Strategy leads the day-to-day commerce relationship and growth agenda for one or more of Monks' most important client businesses. This is a role for a strategic thinker with a high degree of ownership, the analytical skills to turn raw retail and advertising data into decisions, and the intellectual flexibility to keep pace with a fast-changing commerce environment. The team you'll work within demonstrates expertise in:

• World-class ability to build client, retailer and platform relationships
• An exceptional track record of driving year-over-year growth on client businesses
• Fearless ability to tell data-driven stories and extract key insights
• Building and presenting high-impact business reviews and growth plans to senior-level clients

Full-funnel command of the Amazon ecosystem across Sponsored Products, Sponsored Brands, Sponsored Display, Amazon DSP, and Amazon Marketing Cloud, extended to other retail media networks

Responsibilities:

• Own the day-to-day commerce strategy for your accounts: build annual growth plans, promotional calendars and go-to-market and product launch plans that ladder to client business goals.
• Work with Advertising Managers (activation team) to design the ad strategy (setting budget allocation, bidding and targeting approaches across Sponsored Products, Sponsored Brands, Sponsored Display and Amazon DSP.
• Connect advertising to retail fundamentals: partner with clients and internal teams on catalog and detail page health, retail readiness, pricing, promotions, inventory and supply chain considerations that make or break performance.
• Own daily and weekly client interaction: facilitate client calls and meetings, handle one-off requests and share performance details with clear next steps.
• Build and present monthly and quarterly business reviews that tie advertising and retail performance to the client's commercial outcomes.
• Analyze data from Amazon Vendor and Seller Central, consoles and measurement platforms to identify growth opportunities and craft targeted recommendations.
• Create and maintain sales and inventory forecasts, and flag risks to revenue or delivery early.
• Support negotiations and joint business planning with Amazon and other retail partners on the client's behalf, and help resolve operational, logistical and business escalations.
• Be the internal champion for your client's goals, coordinating closely with account, advertising, content, Investment and Data & Measurement teams.
• Use AI-enabled tools to accelerate research, competitive and category analysis, plan building and reporting.
• Mentor and support junior team members, and help onboard new clients and vendors.
• Implement process improvements and support scalability initiatives across the Commerce practice.
• Package learnings into case studies, best practices and client-facing POVs with cross-functional teams.
• Contribute to the culture of the Media Strategy department and the agency by being curious, thoughtful and fearless.

About You

The essentials:

5+ years of relevant experience in commerce, retail media, retail operations or business management/consulting, with a proven track record of delivering results.

3+ years of hands-on experience with Amazon Vendor Central and/or Seller Central.

Experience with promotion planning, pricing, inventory management and retailer negotiations.

Highly analytical, able to create targeted recommendations from raw data.

Demonstrated ability to present to and earn the trust of senior leaders, and to build and manage relationships across client and retailer organizations.

A self-starter who manages multiple projects at once with very high standards for your work.

Comfortable in an ambiguous, fast-paced environment: figuring it out and adapting as you go.

Comfortable with data analysis and eager to adopt AI-enabled ways of working.

Excellent problem-solving, critical thinking, and written and verbal communication skills.

Willingness to support and mentor team members, and the desire to grow as a leader.

Not afraid to defect from the status quo in order to make our clients and company more successful.

BA or equivalent with emphasis on marketing, advertising, or business.

Occasional travel required.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.

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What We Offer

About Monks

Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time.

By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories.

As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.