layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Enterprise Application Support Specialist at ON.energy | LAYIQ

Application Administration & Support
Serve as the primary support resource for Procore and supporting asset management, purchasing, and field applications.
Administer configuration, permissions, workflows, templates, forms, directories, and project or asset settings across supported applications.
Troubleshoot user, data, and workflow issues, escalating to vendors or internal technical teams as needed.
Maintain documentation, knowledge articles, and standard operating procedures for supported applications and processes.
Business Analysis & Process Improvement
Partner with stakeholders to gather requirements, document current- and future-state processes, and improve adoption of Procore and related systems.
Translate business needs into functional requirements, configuration decisions, user stories, and test scenarios.
Align processes across Construction Operations, Asset Management, Procurement, Finance, Project Controls, and IT.
Integrations, Data & Technical Enablement
Support integrations between Procore, asset management, purchasing, and enterprise systems such as ERP, document management, reporting, and identity platforms.
Assist with API, middleware, data mapping, and integration troubleshooting alongside technical teams or consultants.
Validate data quality and system behavior after configuration changes, releases, or integration updates.
Training, Adoption & Governance
Train end users and power users on application functionality, process expectations, and best practices.
Promote consistent standards, governance, naming conventions, and permissions across supported applications.
Track support trends and recurring issues to prioritize roadmap and operational improvements.
Key Requirements
5+ years supporting enterprise business applications in asset management, procurement, construction technology, or ERP-adjacent environments.
Hands-on Procore administration and configuration experience (permissions, workflows, templates, forms), plus exposure to asset management or purchasing systems.
Business analysis experience: requirements gathering, process documentation, and solution design.
Ability to troubleshoot functional application issues as well as integration, data, and workflow problems.
Working knowledge of application governance, change management, and user support practices.
Excellent communication skills across field, operations, finance, procurement, IT, vendor, and leadership audiences.
Preferred Experience
Asset management or EAM/CMMS platforms, purchasing and procure-to-pay workflows, project controls, or project accounting.
APIs, iPaaS or middleware platforms, SSO, data mapping, or reporting.
Working with vendors, consultants, or implementation partners.
Azure DevOps, Jira, ServiceNow, Power BI, SharePoint, or Microsoft 365.
For US-based roles - What you’ll get: Competitive salary + annual performance-based bonus eligibility
Medical, dental, and vision insurance
401(k) with company match
Paid time off and company holidays
For Mexico-based roles - What you’ll get: Competitive salary + annual performance bonus eligibility
Christmas Bonus (Aguinaldo): 30 days
Major medical expenses and life insurance
Paid time off and holidays (per local policy)
For all roles: Professional development and growth opportunities
Opportunity to grow with a mission-driven team shaping the future of clean energy
Equal Opportunity: ON.energy is committed to equal employment opportunity and to maintaining a work environment free of harassment, discrimination, or retaliation.
Benefits vary by role and location and are subject to change.
Agency Notice: ON.energy does not accept unsolicited resumes from staffing agencies, search firms, or third-party recruiters. Resumes submitted without a fully executed Master Services Agreement (MSA) and a written request from an authorized member of our Talent Acquisition team will be considered the property of ON.energy. No placement fees or compensation will be paid for unsolicited candidate submissions.

Enterprise Application Support Specialist

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