layiq
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
Loading LAYIQ…From Sedna's posting. “We” and “our” refer to the employer.
Sedna is at the forefront of revolutionising global trade, serving as the North Star for businesses navigating the complexities of international commerce. Our AI-powered platform is designed to make global trade more efficient, transparent, and sustainable. As we continue to grow and innovate, we are looking for exceptional talent to join our journey and contribute to our mission of transforming global trade.
You can find out more about us on our website: https://sedna.com/
Every Sedna product we sell is semi-custom. That is a strength commercially and a bottleneck in delivery. Our Delivery Managers are excellent at taking a customer from signature to live, but the technical edge cases inherent in a semi-custom build, a tagging model that won't behave, an integration that won't connect, a configuration question with no standard answer, currently pull them off the critical path while they wait on other teams to help.
This role removes that bottleneck. You are the technical engine inside the Delivery team, a hands-on, broad-spectrum engineer whose job is to unblock our Delivery Managers on the pressing technical problems that today stall implementations. When a Delivery Manager hits a wall, you are the person who gets them through it: configuring, scripting, debugging integrations, untangling tagging logic, and answering the technical questions that would otherwise sit in a queue.
You sit inside Delivery, you report to the Head of Delivery, and you are measured on the same outcomes as the rest of the team. That is deliberate: your incentives are aligned with speed to value. You win when the team ships launches faster, not when a ticket is closed somewhere else. The result is fewer external dependencies, fewer escalations, and implementations that stop stalling on technical unknowns.
This role IS
A force multiplier for eight Delivery Managers, you make the whole team faster.
A generalist who gets hands on the build: config, tagging, auto-taggers, integrations, APIs.
The first line of technical resolution, so problems get solved in-team.
An engineer with a delivery mindset and delivery incentives.
This role is NOT
Not another Implementation Manager with an engineering title.
Not the owner of a personal portfolio of accounts.
Not a project manager. Delivery Managers keep owning the customer relationship and timeline.
Not a Product or Engineering function. You live and are measured inside Delivery.
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