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SharkNinja
Needham, MA, United States
Source: SharkNinja careers · View original posting
From SharkNinja's posting. “We” and “our” refer to the employer.
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world.
Powered by two trusted, global brands, Shark and Ninja
, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
AI at SharkNinja
At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.
This is a hands-on, leadership quality and product excellence role focused on new product development.
This role is at the intersection of consumer satisfaction, product quality, and commercialization.
You will own the 5-star standard from the earliest stages of development through to launch readiness, embedding yourself in NPD programs to ensure that what SharkNinja ships is safe, certified, consumer-validated, and set up to succeed in market.
Product Excellence’s mandate is simple: every product SharkNinja ships should earn and sustain 5 stars. Today, that standard is not universally met, and the path to achieving it requires a team who will champion the consumer, challenge the organization, and hold the line on excellence with no compromise.
This role requires both a challenger and a connector. You will stand for the consumer voice in every cross-functional conversation, push Product Development, Marketing and Engineering to act on improvements to design, resolving identified risk, and ensure the commercial and operational levers lead to a High Rate of Sale and consumer satisfaction in home
You will work across Engineering, Product Development, and the broader Product Excellence organization — surfacing risks early, running predictive modelling against consumer validation data, lessons learned, market data, and driving the structured testing, regulatory, and DFMEA processes that underpin every launch. Your job is to make sure issues are found before the consumer does, and that every product leaving the NPD pipeline earns its 5 stars. Consumer delight is your beacon, and we stop at nothing to deliver for the consumer.
You report into the VP, In-Market Product Quality & Customer Excellence and work in close partnership with Engineering and Product Development leads across the NPD portfolio.
5+ years of experience in product quality, product development, or a related engineering or consumer insights function — ideally within consumer electronics or home appliances.
Working knowledge of DFMEA methodology — able to review, challenge, and improve DFMEA quality, not just sign it off.
Familiarity with safety testing, regulatory standards, and certification processes across at least one major market (e.g. US, EU, UK).
Analytical and data-literate — comfortable working with IHUT data, building structured outputs, and translating findings into engineering recommendations.
Confident communicator who can challenge peers and senior stakeholders constructively, with evidence rather than opinion.
Detail-oriented and structured, with the ability to manage multiple NPD programmes simultaneously without dropping quality rigour on any of them.
Hands-on experience leading or contributing to VEGA hack sessions or equivalent structured pre-production quality events.
Experience building or applying predictive quality models from consumer research or IHUT data.
Claims development experience, with an understanding of substantiation requirements and the interface between testing, legal, and marketing.
Multi-market regulatory knowledge across consumer electronics or home appliance categories.
Compensation
The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up
child and eldercare days, product discounts, referral bonus program, and more.
Pay Range
$97,500 — $140,000 USD
Our Culture
At SharkNinja, we don’t just raise the bar—we push past it every single day.
Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more.
We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible.
When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community.
To gether, we won’t just launch products— we’ll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
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We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com
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