layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Analyst, Desktop Support - Information & Technology
stepstone
Zurich
Source: stepstone careers · View original posting
Employer job description
From stepstone's posting. “We” and “our” refer to the employer.
We are global private markets specialists delivering tailored investment solutions, advisory services, and impactful, data driven insights to the world’s investors. Leveraging the power of our platform and our peerless intelligence across sectors, strategies, and geographies, we help identify the advantages and the answers our clients need to succeed.
The Team
Information Technology at Stepstone works internally to provide infrastructure for automation. IT implements the governance for the use of network and operating systems, and it assists the operational units by providing them the functionality they need. IT also provides Desktop Support to Stepstone’s users. Desktop Support provides centralized information and support management service to handle technology queries
Key Responsibilities:
- Act as an initial point of contact for technical support requests by phone, email, and in person
- Act as local IT point of contact for local office based issues
- Perform triage, resolve incidents and respond to queries on PC's, laptops, printers, mobile devices, and email and business applications