layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Veterinary Receptionist at Veterinary Practice Partners | LAYIQ

Schedule:

Full time and part time hours available with shifts Monday–Friday from 8:00 AM – 5:30 PM and rotating Saturdays from 8:00 AM – 12:00 PM.

Responsibilities

Greet and check in clients and patients, verify and update medical records, and confirm appointment details using practice management software
Answer and manage a multi-line telephone system, responding to inquiries regarding appointment scheduling, prescription refill requests, vaccination records, and general hospital information
Perform client check-out, including processing payments, posting charges, explaining invoices, and scheduling follow-up appointments
Communicate medical information, diagnoses, and care instructions accurately and compassionately, including in emotionally sensitive situations such as euthanasia scheduling and end-of-life discussions
Maintain accurate electronic medical records (EMR) and ensure timely data entry in the veterinary practice information management system (PIMS)
Coordinate with veterinarians, veterinary technicians, and support staff to relay client communications, flag urgent cases, and maintain efficient patient flow
Maintain cleanliness and organization of the reception area and waiting room to ensure a positive client experience

Qualifications

Minimum 1 year of experience as a veterinary receptionist is required
Experience with veterinary practice management software; Cornerstone, Avimark, ImproMed, eVetPractice, or ezyVet preferred
Knowledge of veterinary medical terminology, vaccination protocols, and basic diagnostic procedures
Proficiency in appointment scheduling, multi-line phone management, medical records management, and payment processing
Proven customer service skills; ability to manage high-volume client relations with composure and accuracy
Strong verbal and written communication skills, including active listening and conflict resolution
Comfortable handling animals of varying sizes, breeds, and temperaments, including fearful or reactive patients

About Animal Medical Clinic of Gulf Gate

Voted as 2022's #1 Veterinary Clinic in Sarasota, we’re focused on making sure our hospital has the right tools to allow our doctor and medical staff the ability to provide excellent service and care in addition to diagnostic and preventative services, our hospital is equipped with digital radiography, acupuncture, dental x-rays, in-house labs, cold laser therapy, and ultrasound.

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Veterinary Receptionist

Employer job description

What to Expect

Salary:

Schedule:

Responsibilities

Qualifications

About Animal Medical Clinic of Gulf Gate

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