Business Development Representative

Dispatch is redefining how the world experiences home and field service. Founded in 2013 and trusted by leading brands and service providers, we power seamless, reliable service experiences through a modern platform built for scale.  Our platform gives businesses the visibility, communication, and control they need to manage every step of the service journey, from job acceptance through completion.

As part of Manos Software, a Valsoft operating group, Dispatch combines the focus and agility of a specialized software company with the long-term support of a global vertical SaaS organization. We’re investing in our product, our customers, and our team with a focus on sustainable growth.

THE ROLE

We are searching for results-driven and motivated candidates to join our sales team as a Business Development Representative (BDR). If you’re looking for a place to learn quickly and grow your career, you’ve found the right place. We offer the opportunity to gain professional business experience and work for a company that offers its employees a fun, but professional team environment.

WHAT YOU’LL DO

• Contact key decision-makers on targeted accounts across North America to inform them about Dispatch and to generate interest in our products.
• Identify, research and nurture an executable pipeline for our Sales Organization.
• Conduct market research in collaboration with enterprise sales representatives.
• Target top accounts by prospecting through multiple channels such as calling, emailing, social.
• Continuously learn our applications/value proposition/differentiation to enhance conversations.

WHAT WE SEEK

• Bachelor’s degree preferred
• 1+ years previous Business Development experience preferred
• Business to business (B2B) Sales
• Inside Sales/Outside Sales
• Previous cold calling experience preferred
• Results driven & competitive nature
• Excellent written and verbal communication skills with internal/external clients
• Outstanding time management skills
• Ability to learn and understand new products and technology

WITHIN ONE MONTH, YOU’LL:

• Attend New Hire Training
• Get your bearings and begin to build a strong foundation, upon which to grow
• Build relationships with internal business partners including Marketing and Sales

Receive administrative training on how to leverage internal tools including Salesforce etc.

Shadow others and learn Dispatch best practices

Begin to cold call and understand how to leverage your knowledge to overcome objections

WITHIN THREE MONTHS, YOU’LL:

• Have a strong understanding of the business, and begin teaching us a thing or two we don’t know
• Work with Account Executives, Managers, and peers to gain continued learning on product, talk track, and lead flow
• Continue your education around Dispatch’s competitive advantage while continuing to strengthen your business acumen
• Become an expert on internal tools and processes

WITHIN SIX MONTHS, YOU’LL:

• Begin to consistently hit quota and activity metrics
• Work with Account Executives to shadow Dispatch’s demos
• Assist in the development of best practices for lead generation

WITHIN TWELVE MONTHS, YOU’LL:

• Be seen as a well-versed, trusted business-advisor and expert, making a significant positive impact in Lead Generation
• Work with sales and marketing to help create new campaigns to drive pipeline
• Participate in and lead certain on-boarding and continuing education programs
• Report, track, and share productivity measurements with your team
• Have a complete understanding of the Dispatch product suite
• Identify further personal education opportunities to increase your business and instructional acumen