Strategic Account Manager/vCIO

Do you have background in IT and want to use that to solve big problems to help clients achieve their goals?

Are you good at seeing the long-term picture and impact of initiatives and coaching a team through the execution?

🌟 Your Mission

As a vCIO at ONE 2 ONE, you’ll own the strategic direction, alignment, and success of assigned client accounts. You’ll act as the bridge between business and technology, ensuring every IT initiative drives meaningful business impact.

• 🚀 What You’ll Do
• Build and maintain strong client relationships
• Develop long-term IT strategies and roadmaps aligned with client business goals
• Conduct Quarterly Business Reviews (QBRs) and ongoing VCIO sessions
• Build and manage IT budgets, lifecycle plans, and technology forecasts
• Identify and mitigate security, compliance, and operational risks
• Partner with account managers, engineers, and support teams to deliver on strategy
• Deliver impactful sales presentations and consultative recommendations

❤️ Our Culture

At ONE 2 ONE, we live by our Core Values:

• 💫 Lead with a moral compass
• 💫 Be servant minded
• 💫 Put we before me
• 💫 Go beyond the status quo

💫 Fail fast, grow, WIN!

We’re looking for someone who embodies these values — someone who wants to make an impact, not just fill a role.

Requirements

• 💡 What Makes You a Great Fit
• 5+ years of experience in IT consulting, account management or technical leadership
• Previous experience in a Managed Service Provider (MSP) or recurring revenue environment
• Proven success in IT planning and budgeting
• Proficiency with ConnectWise, SonicWALL, Ubiquiti, Netgear, Microsoft suite
• Excellent communicator and presenter — equally comfortable with executives and technicians