Growth Operations Manager

NVE is a brand experience and production agency dedicated to building ideas rooted in culture and guided by the principle that ‘The Right Moment Will Transform Someone Forever.’ NVE’s team of creatives, strategists and producers develop insight-driven ideas rooted in culture to convert consumer attention into commitment, action, and brand loyalty.

Summary of Position:

We are seeking an experienced and motivated Growth Operations Manager to support the Growth Group (Marketing, Business Development & Account Services) on a day-to-day basis. In this role, the Growth Operations Manager must be extremely detail-oriented, with superior written and verbal communication skills while being able to balance/prioritize multiple projects at once.  This person will be responsible for project managing tasks as assigned and providing general operational and process support across both teams.

This is a fixed-term maternity leave coverage position expected to begin immediately and continue into 2027.

Job Responsibilities:

Daily management, maintenance and data input for NVE’s CRM, New Business Tracker and Case Study Library

Support RFP intakes by joining briefing calls, documenting requirements, translating briefs into internal notification emails, and preparing kick-off materials

Provide project management support throughout the RFP process, including managing timelines, scheduling meetings, coordinating materials, tracking deliverables and communicating next steps.

Coordinate the development and organization of agency case studies, working with internal teams to gather project details, results and supporting assets

Lead the development of tailored capabilities decks, RFIs and sales materials

Research and analyze industry/market trends and new business opportunities using various research and forecast methodologies. This includes maintaining NVE’s tentpole calendar/report.

Own recurring Growth, Accounts and Business Development meeting invites and logistics. This includes drafting the agendas, scheduling planning meetings, capturing and distributing meeting notes and action items.

Support Growth Group leadership with the development of the NVE’s annual growth business plan

Support Accounts leadership with 2027 Holiday gifting

Qualifications:

• 4+ years of experience in operations, project management, sales operations, business development, or a related role
• Strong organizational skills and the ability to manage multiple priorities and deadlines simultaneously
• Experience coordinating RFPs, presentations, case studies, or other business-development materials
• Experience managing budgets, invoices, vendors, subscriptions, and departmental reporting
• Proficiency with CRM and operational platforms; NetSuite, HubSpot, Airtable, and Box experience is preferred
• Excellent written, verbal, research, and presentation skills
• Proactive, detail-oriented, and comfortable working cross-functionally with senior leaders in a fast-paced agency environment

Requirements:

• Must be able to remain in a stationary position 50% or more of the time

Location:

We are a hybrid company with hub locations in Los Angeles and New York. The ideal candidate is located in any of our hub locations, however, we will consider remote candidates for this role.

Diversity, Equity, Inclusion and Belonging:

At NVE, we are led by curiosity and fueled by humanity. Authentic connection is at the heart of our work and we embrace the opportunity and responsibility we have as an organization to provide the tools and resources needed to deliver the best and most equitable experiences possible for our employees and the clients we serve.