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Base Power Company
Austin, Texas, United States
Source: Base Power Company careers · View original posting
From Base Power Company's posting. “We” and “our” refer to the employer.
Base is America’s next-generation power company. We’re rebuilding the foundation of modern civilization–electricity–by deploying a vast network of distributed batteries that is transforming today’s fragile, centralized grid into a resilient and abundant system. We are engineers, operators, and creatives solving some of the most complex, interdisciplinary challenges of our time.
We're looking for a Senior Manager of Field Quality to own what happens after hardware ships. You'll lead the team that watches fleet health, triages returns, finds root cause, and drives fixes into design and into our supply base.
This is the feedback half of the loop. Reliability test tells us what we think will break. The field tells us what actually breaks — usually in a way the test protocol didn't anticipate. Your job is to see it early, sort out what matters, and get it fixed.
You'll build the team as the fleet scales from thousands of units to hundreds of thousands.
The Hardware Reliability team ensures our equipment exceeds engineering and reliability standards through rigorous mechanical, electrical, and environmental testing at the component, sub-assembly, and system levels. When we find failure points, we leverage data-driven insights to identify root causes and provide actionable improvements and mitigations. We act as a tight feedback loop for the design team, accelerating product maturity and ensuring we deliver a stellar experience for our members.
Please note: Base is a startup, which means priorities shift and evolve quickly. Your role may expand or change based on the needs of the business at any given time, so the responsibilities listed may not be exhaustive.
Our Values
Question assumptions. Principles > rules.
Focus on what matters, act quickly, and learn by doing.
Be direct, be humble, and maintain a growth mindset.
Follow through on commitments and own results.
Drive clarity and make calls with imperfect information.
Rebuilding the grid is a big challenge. We work hard because we care deeply about the impact we’re creating. We work in-person. It’s not a 9-to-5. We are all-in.
Collaboration and celebration coincide with the intensity of building real things.
Do the best work of your life at Base.
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