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SpotOn
Royal Oak, Michigan, United States; Chicago, Illinois, United States; San Francisco, California, United States
Source: SpotOn careers · View original posting
From SpotOn's posting. “We” and “our” refer to the employer.
We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.
Awarded
Great Places to Work and Built In’s
Best Workplaces for multiple years running
We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you.
The Training Specialist will play a crucial role in ensuring that our restaurant clients maximize the benefits of our technology solutions by providing comprehensive training on essential functions, Back of House POS functionality, and effective use of our software suite. This role requires excellent communication and interpersonal skills, as well as the ability to simplify complex concepts to make them accessible and easy to understand for our clients.
ESSENTIAL FUNCTIONS
Develop and Deliver Training Sessions: Design and conduct engaging training sessions for restaurant operators, covering essential POS functionality and configurations, reporting, and the utilization of SpotOn's software suite. Utilize a variety of instructional techniques and multimedia resources to create dynamic and interactive learning experiences.
Build Training Resources: Create comprehensive training materials, including user guides, tutorials, video demonstrations, and interactive modules, to support ongoing learning and development. Ensure that training resources are accessible and user-friendly, catering to different learning styles and skill levels.
Provide Remote Training: Conduct remote training sessions via Zoom. Effectively leverage technology to deliver engaging and interactive training experiences, fostering active participation and knowledge retention.
Facilitate Q&A Sessions: Host interactive Q&A sessions during training sessions to address client questions and concerns in real-time. Demonstrate excellent communication and problem-solving skills to provide clear and concise explanations and solutions, ensuring that participants feel supported and empowered.
Encourage Active Participation: Foster a collaborative learning environment by encouraging active participation and discussion among training participants. Facilitate group activities, case studies, and role-playing exercises to reinforce learning objectives and promote peer-to-peer knowledge sharing.
Take Detailed Notes: Maintain thorough and accurate documentation of training sessions, including participant feedback, questions, and discussion points. Compile detailed training reports and summaries to track progress, identify areas for improvement, and inform future training initiatives.
Continuously Improve Training Materials: Regularly review and update training materials and resources to reflect software updates, industry trends, and best practices. Solicit feedback from clients and internal stakeholders to identify areas for enhancement and refinement, ensuring that training content remains relevant and impactful.
Compensation
Our base pay range is $23.00-31.00 per hour for this role
Offers will be reflective of the candidate’s location and experience.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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