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Humanoid
Cambridge, MA, United States
Source: Humanoid careers · View original posting
From Humanoid's posting. “We” and “our” refer to the employer.
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
The Boston office is home to a highly experienced team of electrical, mechanical, firmware, software, and controls engineers working alongside a prototype lab and a growing operational presence. IT infrastructure in the office is currently being established, and this role is central to that effort.
As an IT Office Support Engineer, you will be the primary IT presence in Boston, ensuring a fast, reliable, and user-friendly technology experience across both the office and the lab environment. You will support day-to-day IT needs, lead the rollout of endpoint management tooling, manage hardware procurement and asset records, and help build the foundations of a scalable IT infrastructure — all while working closely with a technical team that values autonomy and pragmatic solutions.
This is not a role for someone who defaults to "that's not in the runbook." You will work alongside engineers and developers who expect IT to be a partner, not a gatekeeper. The right person will earn trust by delivering value quickly, communicating clearly with highly technical colleagues, and identifying improvements proactively — while staying aligned with the broader IT team's policies and direction.
You will report to the IT Office Support Manager and work in close coordination with the wider IT and Cyber teams across London, Boston, and Vancouver. As Humanoid continues to scale, there may be occasional opportunities to travel to other office locations in support of IT initiatives, office setups, or broader team collaboration.
A foundational role in one of the most technically ambitious offices in the company — working alongside engineers who are building the next generation of humanoid robots.
Real ownership from day one — you will be the IT presence in your office, with the autonomy to make a visible impact and the support of a collaborative global IT team.
The opportunity to help shape IT infrastructure, process, and culture as the company scales rapidly across North America.
Close collaboration with IT Operations, Cyber, and ITSM teams across London, Boston, and Vancouver.
Competitive salary and the chance to grow your skills across endpoint management, infrastructure, AV systems, and IT security.
Comprehensive health coverage for US‑based employees, including fully paid medical, dental, and vision insurance, with virtual care and employee assistance resources.
Meaningful time off to rest and recharge: 23 days of PTO (accrued), separate sick leave, and paid company holidays.
401(k) retirement plan with employer match.
Equity included–we believe builders should share in what they build.
Free daily catered lunch, snacks, and drinks in‑office.
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