layiq
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Gen Digital Inc.
New York, United States
Source: Gen Digital Inc. careers · View original posting
From Gen Digital Inc.'s posting. “We” and “our” refer to the employer.
At Gen (NASDAQ: GEN), an S&P 500 company, we strive to give everyone the power to explore our shared digital world freely and safely. We help shape the digital world to be a freer, fairer, and safer place through the application of science, technology, and human ingenuity, and we are looking for people who share our passion for contributing to a better online world.
Gen safeguards hundreds of millions of people worldwide across Cybersecurity, Identity, and Financial Wellness - including through MoneyLion, our financial-wellness platform that helps people take control of their money and build a healthier financial life.
You’ll be the dedicated owner of the Retention stage of MoneyLion’s user journey - the engine that turns a first monetization moment into a durable, repeat relationship. As a senior lifecycle journey manager, you own retention strategy, retention KPIs, and the end-to-end journeys that keep customers active and engaged across their lifecycle.
You’ll define the retention scoring and intervention logic that powers our AI decisioning, and partner with Product, Data, and Martech to prove incremental impact on retention and LTV. This is a senior individual-contributor role for someone who sets definitions and standards others adopt, and who is equally comfortable shaping strategy and shipping journeys.
Location: NYC Office (Onsite 3 days per week)
The annual base salary for this position is expected to be between $160,000 and $185,000. Base salary is one component of Gen's total compensation package, which includes 401(k) match, health insurance options, disability coverage, life insurance, and unlimited paid time off. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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