layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Customer Experience Specialist
Coastal Community Bank
Everett, Washtington, United States
Source: Coastal Community Bank careers · View original posting
- Pay
- $22 — $26 USD per hour
Employer job description
From Coastal Community Bank's posting. “We” and “our” refer to the employer.
ABOUT US
Coastal is at the forefront of modern banking, combining strong financial infrastructure with cutting-edge Banking-as-a-Service (BaaS) and fintech enablement strategies. We support not only individuals with their personal banking needs; we also empower businesses by integrating modern banking technology that drives growth, flexibility, and innovation.
At Coastal, we think and move like entrepreneurs; focused on impact, speed, and continuous improvement. We believe in working smart, collaborating deeply, and building solutions that unlock real potential. If you're someone who thrives in a fast-moving environment, loves solving complex problems, and wants to help shape the future of banking, we’d love to meet you.
Check out our video here!
OVERVIEW
As CX Specialist I at Coastal, you will provide support for internal and customer calls, assist with online and mobile banking, and act as a first point of contact to resolve issues related to digital payment channels, digital banking systems, and card transactions. You will conduct research, craft effective communications, and contribute to the overall efficiency of the CCX team by suggesting process improvements and ensuring adherence to compliance policies.