Financial Services Representative

At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses.

The Financial Services Representative serves as the initial point of contact for patients calling for financial and billing inquiries. This role is responsible for collecting payment information, initiating & modifying existing payment plans, as well as responding to basic inquiries about billing and account status.

A successful Financial Services Representative has excellent communications skills, ability to apply critical thinking to nuanced patient situations, a flexible & proactive approach, eagerness to learn and develop skills, and a commitment to providing a positive patient experience.

Responsibilities