layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Director of Collections at Uber Freight | LAYIQ

Develop and execute enterprise collections strategies that improve cash flow, reduce past due receivables, and optimize DSO.
Lead and develop a high-performing team of Collections Managers, Supervisors, and Analysts through coaching, performance management, and succession planning.
Own the collections portfolio by establishing measurable KPIs, monitoring performance, and driving accountability across the organization.
Partner with Sales, Account Management, Customer Success, and Operations to resolve disputes, improve payment behavior, and strengthen customer payment discipline.
Collaborate with Credit, Treasury, Billing, Legal, and Accounting to proactively manage credit risk, customer escalations, bankruptcies, and complex collections matters.
Drive continuous improvement across collections processes by leveraging automation, AI, analytics, and workflow optimization.
Develop dashboards and executive reporting that provide visibility into DSO, aging, collections effectiveness, dispute trends, and working capital performance.
Establish governance around payment terms, collection strategies, customer segmentation, and escalation processes.
Lead strategic initiatives that improve cash conversion, reduce manual effort, and enhance operational efficiency.
Partner with Product and Engineering teams to implement collections technology, digital payment capabilities, and intelligent automation solutions.
Ensure compliance with company policies, internal controls, SOX requirements, and audit standards.
Build strong relationships with external collection agencies, bankruptcy administrators, legal partners, and credit reporting agencies when appropriate.
Basic Qualifications
Bachelor's degree in Finance, Accounting, Business, or a related field.
10+ years of progressive experience in B2B Collections, Accounts Receivable, Finance Operations, or Working Capital Management.
5+ years leading large collections organizations and developing high-performing teams.
Demonstrated success improving DSO, reducing delinquency, and driving measurable working capital improvements.
Strong analytical, financial, and operational problem-solving skills.
Experience leading cross-functional initiatives across Finance, Sales, Operations, Product, and Technology.

Director of Collections

Employer job description

Salary Type: Salary

About the Role

What the Candidate Will Do

Preferred Qualifications

Benefits & Compensation for U.S. Employees

About Uber Freight

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