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Uber Freight
Rogers, AR 72758, United States
Source: Uber Freight careers · View original posting
From Uber Freight's posting. “We” and “our” refer to the employer.
Schedule: Full Time
Job Type: Hybrid — 3 days per week in office and 2 days remote
Compensation
Req #: 2952
**No immigration sponsorship or transfer available for this role.**
The Sr. Customer Service Manager serves as the primary operational partner for one of Uber Freight's strategic manufacturing customers. Based in our Rogers, AR Center of Excellence
, you'll oversee day-to-day transportation operations while partnering closely with the customer and cross-functional Uber Freight teams to deliver exceptional service and operational excellence.
In this role, you'll monitor transportation performance, lead customer communications, troubleshoot operational and system issues, and drive process improvements that enhance network performance. You'll collaborate with Operations, Carrier Management, IT, and Client Engagement teams to resolve challenges, improve workflows, and ensure customer objectives are achieved.
This is an excellent opportunity for someone who enjoys combining transportation operations, customer relationship management, and continuous improvement in a highly visible role.
Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.
Candidate Privacy Notice
Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.
EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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