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Synthesia
New York City, New York, United States
Source: Synthesia careers · View original posting
From Synthesia's posting. “We” and “our” refer to the employer.
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
As a Customer Support Representative
(CSR) you will act as the frontline key person, responsible for providing support and assistance to customers who have inquiries or issues with our product or services.
Key Performance Indicators (KPI’s) set within the support team which include but are not limited to, Customer Satisfaction (CSAT & NPS), First Response Time, Service Level Agreement, Productivity
In addition to being a part of a great team, working in a fun and innovative environment, we offer:
401k Plan
Compensation: $50,000. The final compensation package will be determined based on experience and qualifications.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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