layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Senior Payments Operations Lead at Tabs | LAYIQ

Typically 7+ years of experience in payments operations, merchant risk, fraud, disputes, or an adjacent function; exceptional candidates with 5+ years and clear end-to-end ownership may be considered.
Meaningful experience at a payment facilitator, processor, acquirer, bank, platform payments business, or B2B fintech.
Demonstrated ownership of consequential payments-risk or operating outcomes - not only participation in a broader team.
Fluency in merchant-risk assessment and reserve mechanics, including how reserves are calculated, funded, held, adjusted, offset, reviewed, and released.
Strong understanding of ACH returns, card disputes and chargebacks, reconciliation, fraud controls, negative balances, and payment-partner operations.
Experience building or materially improving a payments process, control environment, or operating program.
Ability to use concrete inputs, benchmarks, KPIs, and thresholds to make and explain decisions.
Strong cross-functional leadership and structured communication with technical, financial, operational, and customer-facing partners.
Comfort operating hands-on in an early-stage environment while building systems that can scale.
Working knowledge of card acquiring mechanics (interchange, network rules, chargebacks, settlement) is valuable. However, we're flexible on depth—strong ACH expertise with demonstrated ability to learn card operations is equally compelling. We're looking for someone who understands payment rails deeply in at least one area and can build capability in others.
Enthusiasm for building automation and AI-enabled operational tools; you're interested in identifying high-leverage manual workflows and designing systems to replace them with durable, scalable automation.
Helpful Experience
B2B payments, billing, or invoicing platforms with concentrated merchant exposure.
Merchant underwriting, reserve policy, or portfolio monitoring.
Merchant-facing dispute self-service or risk-related support workflows.
Acquirer or processor migration affecting live merchant volume.
Treasury, banking-partner, network, or vendor relationship management.
Cross-border payments, multi-currency flows, or international money movement—useful context if Tabs Pay expands globally.
Additional Information
5 days/week in-office for tri-state candidates; remote available for those outside the region.

Senior Payments Operations Lead

Employer job description

About the Role

What You’ll Do

What We’re Looking For

Perks and Benefits (Full-time Employees)

About this listing