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Serval
San Francisco, California, United States
Source: Serval careers · View original posting
From Serval's posting. “We” and “our” refer to the employer.
Who We Are
Serval is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end — replacing manual processes and rigid legacy systems with adaptive, learning software. Founded in early 2024, Serval is already trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work across their organizations.
At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows. Our agents don’t just respond to requests — they reason, take action across systems, and continuously improve with usage. What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering.
Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation. Long term, we’re building the universal AI operations layer — a system of agents that sits across business functions and runs the workflows that keep modern companies moving.
We’re backed by leading investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others.
Serval is hiring an AE Productivity Lead to build a center of excellence with one goal: make our AEs dramatically more productive. Not incrementally, an order of magnitude. The way we get there is by taking the best practices that top reps do today and converting it into automated workflows and systems that scale across the company. This will include use of Serval's own product in addition to other AI and automation.
This is part product manager, part GTM engineer. You will spend time watching how the best AEs actually work, then go build the tools that let every other rep work that way. Some of that is automations in Serval. Some of it is agentic automations. Some of it is rep-facing tooling that helps an AE better manage their own account books. Some of it is prompt and sequence design that improve pipeline generation. The north star is increasing ARR per AE.
You partner across the business to identify areas for improvement and then go out to capture the value. Collaborators include Sales reps and leaders, Marketing, Sales Enablement, Business Systems Engineering, and RevOps. You will be at the core of developing a more innovative Revenue Operations function with AI at the core.
Impact
: Be a key player in shaping the success of our product and company.
Growth
: Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company.
Culture
: Join a culture that values innovation, ownership, accountability, and fun.
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