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JETSET Pilates
Santa Clara, CA
Source: JETSET Pilates careers · View original posting
From JETSET Pilates's posting. “We” and “our” refer to the employer.
This is a full-time on-site role for a General Manager at JETSET Pilates - Rivermark. The General Manager will be responsible for overseeing the day-to-day operations of the studio, managing staff, ensuring customer satisfaction, and driving business growth. They will also be responsible for implementing marketing strategies, tracking expenses, payroll inputs, and vendor spend; operate within the approved budget and escalate variances for Owner approval and budgets, and maintain a positive and motivating studio environment.
Responsibilities - Before Studio Opening: Recruitment & Staffing: build and maintain pipelines for studio leads and instructors. Own screening resumes, conducting initial interviews and coordinating other interviews, maintaining a consistent talent pipeline, overall hiring and onboarding into JETSET systems and studio
Ensure the delivery of outstanding customer service and maintain the highest standards of quality consistent with JETSET Pilates.
Analyze key performance indicators, including sales, utilization, retention, expenses, and payroll, to drive business success.
Develop and execute local marketing initiatives to drive client acquisition and exceed studio-specific goals.
Address client inquiries, issues, and concerns in a timely and professional manner.
Build and maintain strong relationships with the local health, fitness, and wellness communities, as well as key influencers and potential corporate partners.
Create, monitor, and adjust class and staff schedules to optimize studio efficiency.
Recruit and manage studio leads, lead instructor, and other instructors
Manage inventory for supplies, retail, and beverages as needed.
Plan and facilitate team meetings and social events to foster a positive team culture.
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