Systems Administrator, IT & TechOps

About 8VC

8VC is a technology investment firm headquartered in Austin, TX.  We partner with entrepreneurs to build technology platforms that create long-term economic and societal value. 8VC was built by a team of entrepreneurs, engineers, investors, and philosophers who value operating experience and action, as well as new ideas and creative theories.

We invest primarily in smart enterprise platforms across industries including financial services, healthcare, logistics, and Bio-IT, as well as horizontal platforms, which encompass core enterprise infrastructure (data, software, cloud, AI) and departmental SaaS. For more information, please visit http://8vc.com

About the Role

We are seeking a versatile IT System Administrator to join our TechOps team in San Francisco. The ideal candidate will possess a can-do attitude and a strong sense of ownership, akin to that of a site manager. This role requires flexibility to transition seamlessly between tactical user support and project execution.

What You’ll Do

• IT Systems Management: Oversee the day-to-day management of IT systems and infrastructure to ensure smooth operations across the organization.
• End-User Support: Provide technical support to end-users, including troubleshooting hardware and software issues, setting up new devices, and assisting with IT-related inquiries.
• Software and Application Management: Install, configure, and maintain software applications and licenses, including productivity tools, collaboration platforms, and business applications, to support the needs of the organization.
• IT Training and Documentation: Provide training and support to end-users on IT systems and procedures, as well as develop and maintain documentation and knowledge base articles to facilitate self-service support.

What You Bring

• Excellent Customer Service and communication skills.