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Ultra Pouches
New York City, New York, United States
Source: Ultra Pouches careers · View original posting
From Ultra Pouches's posting. “We” and “our” refer to the employer.
Ultra™ | Nicotine-Free Pouches for Focus & Energy
Ultra™ is already the #1 brand of nicotine-free pouches in the world and we’re only a year in. Our mission is to build the category-defining brand of functional pouches for people who want enhanced performance without the crash, addiction, or long-term downsides. Ultra does not just make a pouch that is somewhat “better for you” than Zyn. We make functional performance products that are actively good for you.
The market shift is massive: nicotine pouch sales are up 3,000% since 2019 and projected to reach $25B by 2028. Consumers are adopting the pouch form factor at scale, and many are now seeking nicotine-free functional benefits in a pouch. Ultra is positioned to lead that wave.
Backed by some of the best investors, founders and athletes in the world, including:
As Lifecycle Marketing Manager at ULTRA
, you’ll be the builder behind how every Ultra customer experiences the brand after they buy. Reporting to the Head of Growth and working closely with the CMO
, your job is to design, build, and continuously improve the lifecycle experiences that turn first-time buyers into loyal, high-value customers.
This is a hands-on, execution-first role. You’ll live inside our ESP, build highly personalized onboarding journeys, develop and brief compelling comms, and manage the day-to-day complexity of a growing lifecycle program—then read the data to understand what’s working and iterate fast.
The strategy will be set in close partnership with Growth and the CMO; your craft is bringing it to life with precision and creativity, and using performance signals to make every cohort’s experience better than the last. You should care deeply about the customer’s perspective, sweat the details of great communication, and understand how your work connects to the metric that matters most here:
retention.
This role has a clear, direct pathway to strategic ownership.
We’re looking for someone who can execute brilliantly today and grow into owning Ultra’s retention strategy within a year.
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