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Pear VC
New York City, New York, USA
Source: Pear VC careers · View original posting
From Pear VC's posting. “We” and “our” refer to the employer.
Customer Success Engineer
Spur builds fundamental technology for the future of QA:
autonomous browser agents that think, explore, validate, and self-heal like real users. We’re not another test tool — we’re reimagining how digital teams ship with confidence.
The market has responded loudly. Top brands (Alo Yoga, Living Spaces, HelloFresh, Nextdoor, Abercrombie & Fitch, and more) are actively pulling us in. Inbound demand is exploding. Sales cycles are fast. And the product actually delivers — teams go live in days, not months.
We’re a small, elite team of builders from DeepMind, Figma, ex-founders and customers — shipping at a pace that big companies can’t touch.
We’re looking for a Technical Customer Success Engineer to help our customers succeed with AI-driven testing in real production environments. This is a hands-on, technical role for someone with a Technical background who wants to work closely with customers, obsess over metrics and drive product growth.
You’ll start by shadowing experienced Solution Engineers, working closely with our Account Executives, and gradually take ownership of customers, pilots, and test strategies.
If you enjoy solving real-world problems, love direct customer interaction, and are excited to learn fast, this role is designed to grow with you.
Shadow Solution Engineers, write and debug tests, support customer pilots, and develop deep understanding of Spur
Independently own customer pilots or accounts, improve coverage and reliability, debug complex issues, and suggest workflow enhancements
Operate as a Solution Engineer, lead technical conversations, own customer test strategy, and influence product and AI behavior through customer feedback
Compensation
Equity package
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