layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Founding Forward Deployed Engineer at Pear VC | LAYIQ

Own our largest and most technically difficult enterprise deployments.
Work directly with customers to understand how their businesses actually operate.
Build integrations, workflows, internal tooling, and product capabilities needed to get them live.
Travel onsite when being in the room helps us solve the problem faster.
Work across voice, SMS, email, chat, APIs, data, LLMs, and workflow orchestration.
Debug whatever is blocking a deployment, even when the problem sits outside Frontdesk.
Identify patterns across customers and turn one-off solutions into scalable product.
Work closely with the founders and engineering team on what Frontdesk should build next.
THIS IS A FOUNDING ROLE
We expect this to become a major function inside Frontdesk.
At first, you'll be extremely hands-on. You'll write code, work with customers, and personally own deployments.
As we scale, we expect you to build and eventually lead the Forward Deployed Engineering organization.
That means defining how we deploy enterprise AI, hiring the team, building the playbooks, and determining how Forward Deployed Engineering works with Product, Engineering, Sales, and Customer Success.
We're looking for someone who doesn't just want a job.
We're looking for someone who wants to build something from zero, own a massive surface area, and eventually lead the organization they create.
YOU MIGHT BE A FIT IF YOU
Are a strong software engineer who wants more ownership than a traditional engineering role provides.
Love talking to customers and solving real problems, not just working from tickets.
Are comfortable jumping across the stack and learning whatever is necessary.
Have strong product intuition and naturally think about how to generalize what you build.
Thrive when the problem is ambiguous and there is no existing playbook.
Move extremely quickly and take personal ownership over outcomes.
Would rather own an entire problem than a small piece of a large system.
Could see yourself founding a company someday, or already think like a founder.

Founding Forward Deployed Engineer

Employer job description

ABOUT FRONTDESK

THE ROLE

You will take our hardest enterprise customers from:

WHAT YOU'LL DO

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