layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Claims Team Lead at Steadily | LAYIQ

Provide guidance, development, and assistance to our Claims Adjusters and Associate Claims Adjusters, driving high quality, speed, and an excellent customer experience.
Assist with training and onboarding new hires, teaching them the Steadily way.
Manage claim authority grants, technical coverage reviews, high-dollar approvals, and complex file escalations
Serve as a key liaison between Steadily and our insurance carrier partners, managing relations, and ensuring compliance with carrier guidelines.
Maintain team quality by auditing claim files for documentation, regular diary entries, proper coverage application, and compliance with all statutory regulations.
Assist in establishing new workflows, optimizing existing processes, and building scalable operations for a rapidly growing team.
Roll up your sleeves and handle claims, write estimates, and manage customer files during period of high claim volume or CAT events in an all-hands-on-deck approach.
Your Background
Experience: You possess at least 2+ years of experience adjusting P&C Property Claims, with demonstrated experience leading, supervising, and guiding adjusters. You must hold an active insurance license. Property claims savants with homeowners, condo, and landlord insurance expertise preferred. Experience leading CAT response or training a plus.
Authority Management
: Proven experience overseeing settlement authority for adjusters
Communication: You possess superior verbal and written communication skills. You can communicate concisely and diplomatically, maintaining a calm demeanor and professional tone with internal teams, carriers, and policyholders.
Insurance: Extensive knowledge of standard claims practices, Xactimate estimating, coverage application, subrogation, SIU, 3rd party claims, and 1st party litigation. AIC, ARM, or CPCU is a plus.
Self-Driven: You thrive under intense pressure and can manage a team's workload with minimal oversight. There is no task too small or beneath you; “that’s not my job” is not in your mantra.
Hungry: You want to make the leap into an earlier-stage tech company to rapidly accelerate your growth. You want to roll up your sleeves and hustle – you are not looking for a traditional 8-5 job.

Claims Team Lead

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