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Aircall
Madrid Office
Source: Aircall careers · View original posting
From Aircall's posting. “We” and “our” refer to the employer.
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.
Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.
Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.
At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.
We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.
This is a hybrid role requiring
2 days per week in our offices located in either
Madrid.
Your mission: Enhance the customer’s experience by implementing new features and improve the existing ones
Work closely with other teams including other engineering teams, product, design and QA to deliver a high-quality product
Write clean scalable code and test and deploy actions and systems.
React
Typescript
Node.js
AWS (Lambda, Appsync, DynamoDB, Aurora, etc)
Experience with any of Twilio/Bandwidth/Legos/Ruby
API development using any of Rest/GraphQL
6 years experience in backend development
Proficiency in React, Typescript and experience with Node.js.
You have extensive experience with observability using tools like Datadog/Cloudwatch/Prometheus/New relic etc
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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