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Sourgum
Salt Lake City, Utah, United States
Source: Sourgum careers · View original posting
From Sourgum's posting. “We” and “our” refer to the employer.
Sourgum is transforming the $100B+ waste and recycling industry through cutting-edge technology that makes waste removal simpler, smarter, and more cost-effective. Our innovative haulsourcing platform powers high-quality waste and recycling services for businesses at significantly lower costs—saving our customers an average of 20%.
Leveraging proprietary datasets, an advanced operating system, and a carefully curated network of 5,000+ trusted vendors, we help companies of all shapes and sizes streamline their operations while advancing sustainability efforts.
We’re a fast-growing, venture-backed company (just closed our Series A!) on a mission to modernize an outdated industry — and we’re just getting started. Our investors include Spark Capital, Founder Collective, Suffolk Technologies, 186 Ventures, and River Park Ventures, the same funds that backed category-defining companies like Slack, Anthropic, Uber, Venmo, and Amazon Pharmacy.
If you’re driven by the opportunity to build something groundbreaking, we’d love to meet you.
Sourgum is seeking a dynamic and driven individual to join our team as an Account Manager. The ideal candidate will work closely with our Account Executive team to maintain and expand relationships with our clients. This role requires exceptional communication skills, attention to detail, and a proactive approach to customer service.
Your Responsibilities
Collaborate with Account Executives to draft new contracts and renewals, ensuring accuracy and adherence to company policies.
Nurture strong relationships with clients, facilitating effective communication between the vendor relations team, account executive, and clients to address account-related inquiries and concerns.
Monitor service quality and customer satisfaction, addressing any issues promptly and effectively.
Ensure accounts are up to date and in good standing regarding payment, working closely with the finance department to resolve any discrepancies.
Assist Account Executives in gathering information from vendors to relay back to clients, facilitating smooth communication and project coordination.
Provide support to the Account Executive team in various administrative tasks and projects as needed.
Stay informed about industry trends, regulations, and best practices to better serve clients and contribute to the company's growth.
Maintain accurate and up-to-date records for every customer you manage.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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