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Scan.com
New York City, New York, United States
Source: Scan.com careers · View original posting
From Scan.com's posting. “We” and “our” refer to the employer.
We're
Scan.com
. We're building America's national imaging network: the infrastructure that connects patients, providers, and payers to faster, better-value diagnostic imaging. Thousands of patients move through our platform every day, and each is a real person waiting for an answer to a healthcare concern. We exist to get them that answer faster.
We manage the medical imaging pathway end-to-end. Providers order through a single point of entry, and from there, we run the entire medical diagnostic pathway. Managing the full pathway, rather than brokering pieces of it, is what lets us deliver imaging faster, at higher quality, and at a lower cost than the fragmented status quo.
We're looking for a Software Engineer, Fulfillment at an exciting time. We've raised over $200m in funding to date, reached profitability, and are growing 100% year on year.
Millions of people wait too long for a diagnosis. Come help us fix that.
Scan.com
's Fulfillment product is the company's core engine. We use an internal portal that manages the entire patient lifecycle, from referral receipt to radiology reports sent. With it, we are able to schedule patients, assess patient preauthorization, handle medical forms, send notifications, route images and reports, generate invoices & claims — all connected to hundreds of imaging centers and health systems operating disparate, often decades-old systems.
As a Software Engineer, Fulfillment, you will architect and build the systems that make these workflows robust, automated, and efficient. This problem area requires genuine passion for scaling operational workflows, working collaboratively with internal operations teams, and the discipline to understand the ins and outs of high-throughput workflows. The reality is that we help hundreds of patients get imaging done every day, and our team is passionate about making sure folks get their care with little to no friction.
As a scale-up business, you can expect your role to develop over time. Here are some of the types of things you could be getting involved in:
Design and implement patient intake workflows. This includes finishing medical forms, scheduling appointments, and receiving relevant reminders.
Architect a monitoring system of patients in their journey at scale for operations leadership.
Develop delightful, efficient dashboards for scheduling, legal operations, and patient services team members.
Own the automation layer for the operations team: automatic referral ingestion, automatic task assignment, AI voice reminder calls, and dashboards that surface issues to operational leads before they affect patient service expectations.
THE TOP 5 THINGS WE WANT YOU TO ACHIEVE IN YOUR FIRST YEAR:
Deep domain ownership.
Within 60 days, you have a complete mental model of our patient journey — every status, every trigger for status change, every role and their tasks, etc.
Resilience uplift.
You have identified and remediated the most critical workflows for our internal products. There is a measurable reduction in workflow-related operational escalations.
Simplicity by design.
You have designed or materially evolved our workflows such that a new operations team member can start working with little to no training.
Turnaround time reduction.
Your work has significantly improved our end-to-end turnaround times for scheduling patients and returning reports to referring providers.
AI-enabled scale.
You have shipped improvements that drastically reduce the time each operational team member spends serving patients.
Salary range of $170,000 - $220,000
401k
DIVERSITY AT
SCAN.COM
Scan.com is committed to eliminating discrimination and encouraging diversity within our team. We strive to provide equality and fairness for all job applicants and employees and never discriminate on the basis of gender, marital status, age, race, ethnicity, religion, or physical differences.
We are opposed to all forms of unlawful treatment and discrimination.
Our ambition is for our team to be representative of society's diversity, and for every employee to feel respected and able to bring their best selves to work.
If you need an accommodation to apply or interview, contact us at people@scan.com.
We look forward to receiving your application!
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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