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Kenko AI
Bangalore
Source: Kenko AI careers · View original posting
From Kenko AI's posting. “We” and “our” refer to the employer.
Kenko is an AI-first SaaS company transforming how fitness and wellness businesses operate and grow.
. We're building in a large, rapidly evolving industry—and we're still early enough that every great hire can have a meaningful impact.
As an Implementation Manager
, you will be a highly customer-facing role
, owning the journey from signed customer → successfully live.
You'll work directly with business owners and operators to understand how their business works, configure Kenko around their needs, train their teams, and make sure they are set up to get value from the platform.
You'll also work closely with Sales, Product, Engineering, Support, and Customer Success to solve problems and keep implementations moving.
This is a role for someone who loves customers, software, problem-solving, and getting things done.
Role Details
Bengaluru, India — In-office
8:00 PM – 5:00 AM IST, aligned with US/PST hours
Full-time
Post-Sales / Customer Success
Own the end-to-end implementation of new customers from handoff to launch.
Work directly with customers to understand their business, goals, workflows, and requirements.
Build implementation plans, manage timelines, and keep customers and internal teams aligned.
Configure and train customers on Kenko and ensure they are confident using the platform.
Identify risks and blockers early and drive them to resolution.
Become a deep product expert and help customers get the most from Kenko.
Partner with Product, Engineering, Support, Sales, and Customer Success to solve customer problems.
Identify recurring challenges and turn them into better processes, playbooks, and product feedback.
Help shape how we implement customers as Kenko scales
Work deeply with an AI-first SaaS product and learn how AI is changing a real-world industry
Work closely with business owners and see the impact of your work firsthand
Your customer insights can directly influence how we improve Kenko
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