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Chalk
San Francisco, California, United States; New York, United States
Source: Chalk careers · View original posting
From Chalk's posting. “We” and “our” refer to the employer.
Chalk is building the data platform that powers the future of machine learning applications. We tear down complexity, latency, and scale barriers that have traditionally constrained ML capabilities. Our platform combines Rust-speed performance with elegant tools that developers love to use. Leading companies depend on Chalk for everything from stopping fraudulent credit card swipes, verifying identities, and maximizing clean energy capture. We've recently raised a $50 million Series A , led by Felicis.
We are hiring an Engagement Manager to manage the delivery of customer engagements into production. Working for our Head of Engagement Management, you will own the project and program management of defined-scope implementations—running the plan, coordinating the team, tracking risks and action items, and keeping stakeholders informed—so our customers reach live, value-generating deployments on time.
This is a hands-on delivery role with room to grow. You will build the technical fluency and stakeholder judgment that lead, over time, to owning our largest and most strategic engagements.
Take ownership of multiple concurrent high stakes engagements and drive them to their production milestones.
Run a dependable status and action-item cadence your customers and internal team rely on.
Build working relationships with your customers' project and technical stakeholders.
Basic qualifications
5+ years in project/program management, professional services delivery, technical account management, or a comparable customer-facing delivery role.
Experience managing projects with cross-functional stakeholders through to completion.
Strong organization, written communication, and follow-through.
Comfort working with technical teams and customer stakeholders.
Within your first year, your engagements reach production on plan, your status and risk tracking are trusted by customers and the internal team, and you are steadily taking on larger and more complex work with less oversight.
Location & travel
Hybrid role based in San Francisco, New York or Los Angeles, with in-office collaboration and travel to customer sites as engagements require.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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