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Salient
San Francisco, California, United States
Source: Salient careers · View original posting
From Salient's posting. “We” and “our” refer to the employer.
Salient builds AI agents for regulated financial services. Our agents automate loan servicing, compliance, collections, recovery, insurance claims, and disputes for banks, captives, and specialty lenders.
We are deeply integrated with our customers, own the full technology stack, and move quickly to bring modern AI into regulated industries where precision, reliability, and performance matter.
We are hiring
AI Deployment Leads to own the post-sales lifecycle for some of our largest customers.
This is not a traditional CSM role. Our customers run Salient agents inside compliance-critical, regulator-facing workflows. They need someone who can manage the relationship, understand the system, read the evidence, and form a real technical judgment when something goes wrong.
You will own adoption, account health, retention, renewal readiness, and expansion. You will also be the first line of investigation for your accounts: reading transcripts, audit logs, configuration, prompts, evals, and integration data to understand what happened and why. When the issue is prompt- or configuration-level, you will fix it yourself. When it requires deeper engineering work, you will escalate with a clear diagnosis and the customer context needed to move fast.
We care less about pedigree and more about evidence that you have operated at a high bar. Strong signals include a rigorous academic background, especially in a quantitative field; a history of building and shipping things; outsized responsibility early in your career; competitive achievement; or clear evidence of intensity, judgment, and follow-through.
We will test for prompt writing, eval thinking, and technical judgment in the interview process. There are no exceptions to that bar, regardless of background.
At Salient, we’re building at the edge of AI - fast, focused, and with real ownership. Sprints and major launches move quickly, and we look for people who are energized by that pace. Our team typically works around 60 hours per week, beginning at 8:00 AM
, with four days spent collaborating in person at our San Francisco office.
We also offer a benefits package designed to support our full-time employees:
medical, dental, and vision coverage
, a generous 401(k), and catered lunches.
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