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Kombo
Berlin, Europe, European Union
Source: Kombo careers · View original posting
From Kombo's posting. “We” and “our” refer to the employer.
TL;DR
Hey, I'm
Konsti
, CS Lead at Kombo. We're the unified API for HR and recruiting integrations. Kombo is growing fast, so I'm hiring our first Scaled Customer Success Manager. You'll own adoption and growth for our scaled segment, reaching the right teams at the right time through automations, signals, and campaigns. You're the first, so you'll define how the function works.
This is a Berlin-based, on-site role.
Why Kombo
Kombo is on a mission to power the world's people data, from hire to retire. We're the unified API for HR, payroll, and recruiting systems: our customers connect once and get access to 250+ integrations, instead of spending months building them one by one.
Indeed, Pleo, and Juicebox run their integrations on Kombo, alongside 400+ other teams, syncing data for 250+ million people worldwide.
We're past $XXM ARR, backed by $30M+ from YC, Volition Capital, and Acadian Ventures. 60+ people across Berlin and NYC. Take a peek at
the team and how we work.
Build the system that helps customers launch and expand their integrations faster, while identifying the teams with the strongest potential to grow into larger plans.
Kombo is on track to double revenue in 2026, and a lot of that growth will come from the scaled segment: several hundred teams, each adding integrations as they grow. Today our CSMs run mixed portfolios, but these customers need a different kind of support than larger accounts. Your role is to build the dedicated motion for this segment: helping customers make progress through timely outreach, useful self-serve resources, and direct support when it matters most.
build automations, workflows, in-product enablement, and commercial work at scale.
use customer signals to decide when a direct touchpoint is needed, then jump in to unblock onboarding, drive adoption, support renewals, or turn expansion potential into a real opportunity.
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