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Envoy
New York City, NY, United States
Source: Envoy careers · View original posting
From Envoy's posting. “We” and “our” refer to the employer.
Envoy protects the places the world relies on most by unifying people, spaces, and communications in one secure, integrated workplace management platform and ecosystem. More than 16,000 workplaces around the world trust Envoy to run secure, compliant, and connected operations across every location.
From manufacturing sites and data centers to pharmaceutical labs, healthcare facilities, and corporate headquarters, Envoy makes safety, security and associated regulatory compliance something our customers can be proud of. The industry is littered with box-checking and arcane manual processes as the standard and we see our role as the company to bring experience, efficiency and simplicity everywhere. Great experiences bring great security – it's a requirement.
We hope this problem space excites you and we hope you're ready to come sweat the details with us – we have a lot of customers counting on us! And it certainly won't be easy.
Learn more at envoy.com
The Solutions Engineering team at Envoy lives within the Customer Success organization but touches every team (sales, product, engineering, finance, etc). The team is adaptable and has the uncanny ability to pick up new skills quickly. Each day is different and involves assisting Account Executives with the pre-sales process, fielding security questions, QA’ing experimental functionality, or jumping on a call to triage and solve customer issues.
The Solutions Engineering team is multifaceted at Envoy and includes elements of Sales Engineering, API Development, Support escalations, and world-class enterprise customer support. You might be a Solutions Engineer if you are technology-forward, enjoy learning new third-party SaaS products, and love playing with the latest technology to build customer trust and win deals.
This is a hybrid role requiring 4 days per week in our NYC office, Monday through Thursday. Because you support our London office, your working hours will start early. Expect a 6-7am ET start on days with EMEA coverage.
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