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ClarityPay
New York City, New York, United States; United States; Atlanta, Georgia, United States
Source: ClarityPay careers · View original posting
From ClarityPay's posting. “We” and “our” refer to the employer.
Director of Client Success
New York, NY or Atlanta, GA; Remote will also be considered
At ClarityPay, we're redefining the point-of-sale credit market to bring more value to merchants. Based in NYC and Atlanta, our fast-growing fintech empowers large merchants with configurable “Pay-Over-Time” tools— including monthly installments, BNPL, and revolving products. We solve complex credit challenges with speed, precision, and intelligence—combining deep expertise with advanced tech to deliver better outcomes, every time.
Our clients rely on us to help them serve their customers, grow, and build loyalty. Our values guide everything we do: we put merchants first, stay data-driven, always know the why, learn relentlessly, and win together as a team. This clarity of purpose fuels our commitment to delivering exceptional customer experiences at speed and scale.
ClarityPay is seeking a Director of Client Success to manage a portfolio of clients, driving success and ensuring they become fans of ClarityPay. You will be responsible for helping clients get onboarded and then managing the program daily. The Director will strengthen relationships, drive performance to achieve goals, lead on key issues, and ensure client satisfaction. You will align client expectations and constantly work towards goals.
You will analyze data and feedback, generate improvement opportunities, and drive them to completion. This role will collaborate closely with the client's cross-functional associates, as well as internal partners from Business Development, Marketing, Product, Operations, Risk, Finance, and Legal.
· Competitive fixed and variable compensation package.
· Comprehensive benefits (medical, dental, vision).
· Collaborative office culture with a strong focus on clients and their customers.
· Opportunities to grow, lead, and shape the future of consumer finance.
· 401k program.
Role Details
· Preference for Atlanta or New York City, but remote locations will be considered.
· This role will report to the VP of Client Success.
Ready to redefine point-of-sale financing with us?
Apply today and join a passionate team committed to making financial clarity a reality.
Compensation
$75,000 to $125,000, commensurate with experience and qualifications.
ClarityPay is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, age, disability, veteran status, marital status, or any other legally protected status.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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