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Bland
San Francisco, California, United States
Source: Bland careers · View original posting
From Bland's posting. “We” and “our” refer to the employer.
Machine Learning Researcher, Audio
San Francisco, CA or Remote
At Bland.com, our mission is to empower enterprises to build AI phone agents at scale. Based in San Francisco, we are a fast-growing team reimagining how customers interact with businesses through voice. We have raised $100 million from leading Silicon Valley investors, including Emergence Capital, Scale Venture Partners, Y Combinator, and founders of Twilio, Affirm, and ElevenLabs.
Voice is quickly becoming the primary interface between businesses and their customers. We are building the models and infrastructure that make those interactions feel natural, reliable, and genuinely human.
As a Machine Learning Researcher at Bland, you'll be working on foundational research and development across the core components of our voice stack: speech-to-text, large language models, neural audio codecs, and text-to-speech. Your work will define how our agents understand, reason, and speak in real time at enterprise scale.
This is not a narrow research role. You will take ideas from theory to large-scale training to production inference systems serving millions of calls per day. You will design new modeling approaches, validate them with rigorous experimentation, and collaborate with engineering teams to deploy them into real customer environments.
Deep Research Foundations
Experience with self-supervised learning, multimodal modeling, or generative modeling.
Ability to derive new formulations and implement them efficiently.
Expertise in Voice Modeling
Hands-on experience building or scaling TTS, STT, or neural audio codec systems.
Familiarity with large scale speech datasets and real-world audio variability.
Strong intuition for audio quality, prosody, and conversational dynamics.
Systems and Hardware Awareness
Experience training and serving large models on modern accelerators.
Knowledge of inference optimization techniques, including quantization, kernel optimization, and memory efficiency.
Understanding of real-time constraints in telephony or streaming environments.
Experimental Rigor
Track record of designing controlled experiments and meaningful ablations.
Comfortable working with both offline benchmarks and live production metrics.
Ability to move quickly from hypothesis to validation.
Builder Mentality
Comfortable in fast-moving startup environments.
Strong ownership mindset from research through deployment.
Excited by ambiguous, unsolved problems.
How You Show Up
You treat unsolved problems as opportunities to invent new paradigms.
You identify the single experiment that can validate an idea in days, not months.
You measure everything and let data drive decisions.
You are obsessed with making voice agents sound truly human.
You use AI tools aggressively to amplify your own impact and accelerate research cycles.
Bonus Points
Experience with large scale distributed training.
Research publications or open source contributions in speech or language AI.
Background in real-time speech systems or telephony.
PhD in ML, AI, or a related field, or equivalent research impact.
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