layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

BDC Service Representative - Audi Stuart! at Murgado Automotive Group | LAYIQ

You’ll own the customer conversation from first contact through a smooth handoff to the service team:
Handle inbound service calls, texts, emails, and online inquiries with professionalism and warmth
Proactively reach out to customers about maintenance reminders, recalls, declined services, and specials
Schedule and confirm appointments accurately while coordinating with service advisors
Keep CRM and dealership systems updated so every customer interaction is documented and seamless
Hit (and beat) daily/monthly appointment and contact goals while promoting service specials
Deliver the kind of experience that makes Audi owners feel taken care of and eager to return
Who thrives here
Strong phone presence and genuine customer-service mindset
Ability to multitask, stay organized, and keep a positive attitude in a fast-paced environment
Comfort with CRM systems and basic computer tools (Microsoft Office experience is a plus)
Previous BDC, call-center, customer-service, or dealership experience preferred—but we value attitude, coachability, and communication skills most
Basic familiarity with automotive service is helpful; we’ll train you on Audi processes and terminology
Location
: On-site at Audi Stuart in Stuart, FL
Schedule
: Full-time (typical dealership service hours; details discussed in interview)
Apply today and help us deliver the exceptional experience Audi customers expect!
If you’re ready to be the trusted first point of contact for Audi owners and grow with a dealership that invests in its people, we’d love to hear from you.
Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.
We are an employer who participates in the E-verify program with the Department of Homeland and Security.

BDC Service Representative - Audi Stuart!

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