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TELEXISTENCE
Tokyo
Source: TELEXISTENCE careers · View original posting
From TELEXISTENCE's posting. “We” and “our” refer to the employer.
As a Team Lead on the Retail Hardware team, you will serve as a technical lead and mentor, leading a small team of 2-3 Mechanical and Electrical engineers to deliver next-gen hardware from early prototyping to production ready. This role is roughly 80% technical and 20% managerial. Therefore you produce results both on your own and as a team, so strong hands-on design expertise and collaborative work are required.
1. People & Team Leadership: Manage & Mentor:
Conduct regular 1-on-1s, drive goal setting, and be able to provide both positive and negative feedback to encourage future improvement.
Break complex product milestones into time-bound and measurable outcomes, manage individual workload distribution, run design reviews, and keep things moving smoothly even when you don't have direct authority over members outside of your team.
Put systems in place to improve overall efficiency and output, like CAD design standards, documentation, testing, and communication.
2. Engineering & Hardware Operations: Architect Next-Gen Hardware:
Lead hands-on design and system integration for critical sub-systems of our Ghost drink-restocking robot—which could include robotic arms, custom end-effectors (grippers), mobility/locomotion platforms, and smart shelves.
Own the Bill of Materials (BOMs), track part lead times, manage component sourcing, and keep prototype build schedules strictly on track.
Work closely with suppliers and manufacturers, fabrication partners, and component distributors for custom CNC, sheet metal, injection molding, and off-the-shelf parts.
Lead systematic debugging when parts fail during testing, identifying root causes (tolerances, material fatigue, thermal wear) and converting insights into corrective design actions.
Work closely with Software, Firmware, Production, and Operations teams to ensure seamless mechatronic integration.
Our Engineering Mindset: Ownership ("We", Not "Me"):
We build complete robotics systems, not isolated parts. We look at the big picture, actively seek other perspectives, review our peers' work, and see projects through to completion—even when that means stepping outside our typical domain.
We don't wait for instructions. We identify critical bottlenecks, map out execution steps, align with cross-functional stakeholders, and take full ownership of team outcomes.
"Plans are nothing, but planning is everything." We plan thoroughly, but adapt quickly when circumstances shift our direction. We prototype fast, fail fast, learn faster, and never let sunk cost fallacy slow down progress.
You enjoy helping other engineers grow. You want to run constructive 1-on-1s, align team efforts, and hold people accountable without micromanaging.
You can hold technical discussions with Japanese vendors and suppliers, as well as work closely with foreign software engineers in English.
You look at the full hardware lifecycle—from initial sketch and CAD modeling to BOM control, supplier timelines, assembly sequencing, and field reliability.
You can make informed technical decisions for mechatronic systems, although with a focus on the mechanical side. (Responsibility for technical review and quality will fall on Principal Electrical Engineer, so good communication between all parties is crucial.)
You are happy to step in where needed—whether that’s running design reviews, assembling hardware, or resolving availability issues.
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