UX Writer II, Resume Team

We are looking for a UX Writer II to develop new experiences for our resume building products. This position closely partners with our team of Product Managers, UX Designers, and UX Researchers to identify new opportunities and optimize existing experiences on a large portfolio of job seeker product solutions. The ideal candidate is comfortable balancing multiple concurrent, high-priority initiatives and thrives in a fast-moving, cross-functional environment.

About this team

This position is part of BOLD's UX & Design department and will work directly with the Resume Builder product teams. This team works collaboratively to identify opportunities across top-of-funnel, core resume creation experiences, and our suite of premium tools, with an emphasis on solving unique user problems and growing our user base through A/B testing.

What you'll do

• Partner with PMs, UX, and other cross-functional teams to define content requirements and strategies that best achieve business goals.
• Shape content for multi-disciplinary projects including UX flows, subscription plans and pricing, marketing product entry points, and more.
• Collaborate daily with UX Designers on projects to ensure our content and design solutions meet business objectives and user needs.
• Develop clear, consistent nomenclature for tools and applications.
• Ensure all product messaging aligns with brand standards, accessibility standards, legal and compliance.
• Evaluate the usability of new and existing products, bringing user research in when needed, and provide constructive feedback.
• Support writing projects end to end, set milestones, reviews and manage multiple projects at once.
• Contribute to a BOLD-wide writing style guide supporting consistency across our jobs products and other bold products.
• Communicate writing and content choices and direction effectively for hand-off to portal product teams and to senior leadership.

What you'll need

2 - 5 years of experience with UX, technical, or marketing writing (preferably for a high-traffic, consumer-facing website).

An online portfolio or samples of work demonstrating experience creating user-centered copy and content solutions.

Ability to effectively work across multiple concurrent projects with shifting priorities.

Interest in driving product growth through experimentation, A/B testing, and product optimizations.

What's good to have

Experience collaborating across multiple teams, working on similar flows and experiences.

Knowledge of in-product A/B testing and experimentation.

Experience leveraging and participating in user research, tests, and insight generation.

About Bold

We Transform Work Lives

As an established global organization, BOLD helps people find jobs. Our story is one of growth, success, and professional fulfillment. We create digital products that have empowered millions of people in 180 countries to build stronger resumes, cover letters, and CVs. The result of our work helps people interview confidently, finding the right job in less time. Our employees are experts, learners, contributors, and creatives.

We Celebrate And Promote Diversity And Inclusion

We value our position as an Equal Opportunity Employer. We hire based on qualifications, merit, and our business needs. We don't discriminate regarding race, color, religion, gender, pregnancy, national origin or citizenship, ancestry, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, marital status, genetic information, or any other applicable characteristic protected by law.

Under San Francisco's Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered for the position.