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ServiceRocket
Palo Alto, United States
Source: ServiceRocket careers · View original posting
From ServiceRocket's posting. “We” and “our” refer to the employer.
G'day!
We are
ServiceRocket
🚀, a global tech-enabled services company headquartered in Palo Alto, California. Our purpose is to be the single most reliable partner in the acceleration of your growth. At ServiceRocket, we are committed to the development of every Rocketeer and the trust of every customer.
Twenty years on and counting, we’ve got your back.
Why is ServiceRocket the place for you 🧡
2024–2025 for Co-Selling Excellence award.
Visit our website to learn more and become a part of our Rocketeer Nation.
ServiceRocket's Sales & Success team is the commercial engine of the business as they are focused on finding, growing, and retaining customer relationships. Account Managers own the full customer relationship, from strategic account planning and executive engagement through to renewals, expansions, and partner co-selling, primarily within the Atlassian ecosystem.
They work as the commercial lead in a cross-functional "trio" alongside Solution Architects and delivery teams, translating customer needs into profitable software and services solutions. We look for self-starters with commercial curiosity, MEDPICC discipline, and a hunger to grow a book of business.
This role is a key member of our sales team, focused on finding and driving both short and long-term opportunities. You ideally have experience in solution selling, using products such as Atlassian to drive transformational services solutions to customers. Beyond the role requirements, our Sales leadership looks for:
Kharisma is a volleyball enthusiast, an animal rescue advocate, and our fearless sales leader. With 20+ years of go-to-market leadership, she leads our Global Sales team across four continents with sharp instincts, execution discipline, and a genuine belief in collaborative partnerships. With her and Rob, our founder and CEO, you'll co-sell with world-class partners, grow high-value customer relationships, and sharpen your craft in a team that leads through delighting the customer!
The expectation of office attendance for this hybrid role is 2 times a week at our Palo Alto office.
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