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Probook
New York City, New York, United States
Source: Probook careers · View original posting
From Probook's posting. “We” and “our” refer to the employer.
Probook is the AI Operating System for the home services industry, transforming how plumbing, HVAC, and electrical businesses operate.
Our impact is real. Dispatching the right technician to the right job can mean the difference between a $300 "band-aid" fix and a $20,000 system replacement. By automating previously high-touch workflows around-the-clock, Probook ensures a consistent customer experience without the need for 24/7 live staffing. We unify our customers' processes into a single, scalable platform, giving businesses one place to run their entire dispatch operation.
The Opportunity
The home services industry runs on expertise built over decades, but the software these businesses use every day hasn't kept up. Most dispatchers are still working with tools that look like they were designed in 2008 - barely a step up from pen and paper - because for a long time, nobody with real product design chops was paying attention to this market.
That's the opportunity. Probook is the first product with the technical ambition to match what this industry actually deserves and you'll be the first designer to shape what it looks like. For a lot of the operators we work with, Probook is the most well-designed piece of software they've ever used in their professional lives. That bar is only going to get higher with you on the team.
You won't be optimizing a mature product or iterating on someone else's design system. You'll be defining what world-class looks like for an entire industry that's seeing it for the first time.
>60 people, our founding team comes from the space and has spent thousands of days onsite with our customers. We live the space. We're also becoming one of the most talent-dense start-ups in NYC (MIT, Harvard, UPenn M&T, Waterloo, Citadel, Palantir, ICPC world finalists, IMO Gold Medalists).
Compensation
Meaningful early-stage equity
Compensation
$180K – $230K
Comprehensive medical, dental, and vision
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