layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Enterprise Customer Success Manager
Probook
New York City, New York, United States
Source: Probook careers · View original posting
- Pay
- $160,000 — $200,000 USD per month
Employer job description
From Probook's posting. “We” and “our” refer to the employer.
ABOUT PROBOOK
Probook is the AI Operating System for the home services industry and is backed by two of the top VC's in the world (Sequoia & a16z)
Our impact is real. Dispatching the right technician to the right job can mean the difference between a $300 "band-aid" fix and a $20,000 system replacement. By automating previously high-touch workflows around-the-clock, Probook ensures a consistent customer experience without the need for 24/7 live staffing. We unify our customers' processes into a single, scalable platform, giving businesses one place to run their entire dispatch operation.
The Role
You will carry a portfolio of Probook's highest-ACV accounts and own their success — from post-deployment through renewal and expansion. You drive outcomes, not just relationships. GRR, NRR, and expansion are your numbers to hit.