Product Marketing Lead

Lumana helps organizations turn video into action. Our AI video security platform helps customers improve safety, strengthen security, and respond faster when it matters most.

Founded in 2021 and backed by leading Silicon Valley investors, we’re growing quickly. Here, you’ll think big, move fast, and own work that has a visible impact.

Role Description

The Product Marketing Lead guides how Lumana positions, launches, and communicates its AI-first video security platform to the market. This role is responsible for ensuring prospects and customers clearly understand Lumana’s differentiated value and why we win.

This is a highly global cross-functional role at the center of Product, Marketing, Sales, and Customer Success. You will translate complex technical capabilities into clear, compelling narratives that resonate with decision-makers across industries including education, government, manufacturing, hospitality, healthcare, and retail.

You will act as the voice of the customer inside Lumana—owning positioning and messaging, shaping go-to-market strategy, enabling revenue teams, and driving successful product and feature launches. This role is ideal for someone who is both strategic and hands-on, energized by ambiguity, and excited to help define and build a new category through strong storytelling and disciplined GTM execution.

This role currently reports to the VP of GTM Engineering.

Why it Matters

The AI video surveillance market will more than double to $14.6B in the next four years. Every camera in every building becomes a candidate for AI. Lumana can be the clear market leader. We have product-market fit and real momentum. What we do next decides whether we win the category.

Lumana is at an inflection point. We have product-market fit and real momentum. What we do next decides whether we win the category. This role sits at the center of that decision: where we go to market, how we position to win, and where we place our biggest bets. The person in this seat designs how Lumana grows.

Location

Remote - Must Live in Eastern Timezone, U.S.

Responsibilities

• Own Market Strategy & GTM Direction
• Own Lumana's understanding of the market, customers, and competitive landscape. Continuously gather intelligence from customers, competitors, sales, partners, and industry trends, then translate those insights into clear strategic recommendations.
• Define where Lumana should focus its go-to-market efforts, adjust priorities as market conditions evolve, and ensure GTM strategy reflects real customer demand rather than assumptions.
• Own Positioning & Messaging
• Develop and continuously evolve differentiated positioning and messaging that clearly communicates Lumana's value across industries, buyer personas, and customer segments.
• Ensure messaging remains consistent across every customer-facing touchpoint while incorporating market intelligence and customer feedback to strengthen product-market fit.
• Lead Product Launches & GTM Execution
• Partner closely with Product, Engineering, Sales, Marketing, and Customer Success to bring new capabilities to market.
• Own launch strategy from roadmap to execution by translating product investments into compelling market narratives, launch plans, and measurable business outcomes.
• Drive Cross-Functional Alignment
• Serve as the strategic connective tissue across Product, Sales, Marketing, and Customer Success.
• Bring teams together around GTM priorities, facilitate difficult prioritization decisions when competing initiatives arise, and ensure strategic direction is executed—not just discussed.
• Take ownership from initial market signal through execution, driving initiatives forward with minimal oversight.
• Enable Sales & Channel Success
• Equip Sales and Channel teams with the messaging, competitive intelligence, battlecards, pitch decks, objection handling, and enablement resources needed to accelerate pipeline and improve win rates.
• Continuously refine enablement based on field feedback and competitive dynamics.
• Shape Content & Thought Leadership
• Develop customer-facing content including website messaging, case studies, product narratives, videos, blogs, and executive thought leadership that supports the entire buyer journey.
• Position Lumana as an industry leader in AI-powered video intelligence through compelling storytelling grounded in customer outcomes and market trends.
• Be the Voice of the Customer
• Represent the customer across the organization by synthesizing feedback, product usage data, sales insights, and market signals.
• Advocate for customer needs to influence messaging, GTM strategy, product prioritization, and long-term roadmap decisions.
• We don’t do cookie-cutter. If you don’t check every box but you’ve got the grit, the drive, and the track record—especially in security or AI—we encourage you to apply.